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Q: How does Scotchgard Protector work?
A: Scotchgard products are fluorochemical treatments developed by 3M. Applied by the carpet mill, they provide an effective protective treatment by surrounding each individual carpet fiber with an invisible shield. Scotchgard Protector improves the fibers' resistance to oil- and water-based stains, as well as soiling from everyday use.
Q: How long does the protection from Scotchgard products last?
A: Under "normal" conditions and with reasonable care, Scotchgard Protector will provide long lasting benefits. 3M has shown that Scotchgard Protector is very durable to foot traffic. However, research performance will diminish somewhat over time with each steam cleaning. Scotchgard Protector should be reapplied by a professional carpet cleaner after the second or third steam cleaning. Reapplying after every cleaning can only enhance the protective properties of the treatment.
Q: Why doesn't water "bead up" on carpet treated with Scotchgard Protector?
A: Some carpet fibers may not exhibit the beading characteristic typically linked to Scotchgard Protector. This can be caused by spaces between loosely woven carpet pile. This does not affect the stain and soil resistance of the Scotchgard Protector application. The liquid can be easily blotted up even if it does not bead up.
Q: Does Scotchgard Protector "waterproof" carpet?
A: Scotchgard Protector is not intended to be used as a waterproofing agent for carpet. However, it will provide improved resistance to water-based substances.
Q: Does Scotchgard Protector contain formaldehyde?
A: No, there is no formaldehyde in any Scotchgard product.
Q: Is Scotchgard Protector safe for children and pets?
A: Yes, all Scotchgard Carpet Protector products go through extensive testing and have been safely used in homes for more than 20 years. We only use WATER BASED SAFE protective products. After all we have families and want to stay safe as well.
Q: Does Scotchgard Protector have an odour?
A: Scotchgard Protector is odourless. Once applied to carpet, it does not release chemicals into the air. However, other components in newly manufactured and installed carpet may cause an odour for a short time. Proper ventilation will minimise this.
Q: How should carpet treated with Scotchgard Protector be cleaned?
A: Regular vacuuming is essential. Scotchgard Protector helps keep dry soil and oily residues from sticking to the carpet fibers. This makes routine vacuuming more efficient and delays the need for a general steam cleaning. 3M recommends professional steam cleaning and Scotchgard reapplication after 2 to 3 steam cleanings.
For specific stain-related problems, the Scotchcare Service Center offers phone and email assistance to consumers owning carpet and furniture treated with Scotchgard Protector. The service center staff may be reached at 0800 581546 from 8 a.m. - 8 a.m, ( yes 24 hours) Monday to Friday.
Q: Are competitors' products the same as Scotchgard Protector from 3M?
A: When properly applied at the carpet mill, most fluorochemical protectors will provide reliable protection. But none will perform better than Scotchgard Protector. That's because different Scotchgard products are designed to work with specific types of fibers, ensuring optimum performance on any given carpet. In addition, 3M works closely with mills to ensure that carpets are treated in accordance with the high quality standards of Scotchgard Protector and 3M.
Silicone and waxed-based treatments often repel water-based spills almost as well as Scotchgard Protector, but have little resistance to oil-based stains. Worse yet, these same treatments actually attract and hold soil faster than carpet with no treatment at all.
Q: How do I know that I am buying a genuine Scotchgard protected product?
A: Always look for the Scotchgard Protector label. This is your assurance of the finest quality protective treatment.
Q: How do I book this or find out more?
A: Call us on 0800 756 9440 and you can ask questions or book the service.. |