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Q: How does Carpet & Upholstery Fibre Protector work?
A: Carpet & Upholstery Fibre products are fluorochemical treatments developed by 3M. Applied by the carpet mill, they provide an effective protective treatment by surrounding each individual carpet fiber with an invisible shield. Carpet & Upholstery Fibre Protector improves the fibers' resistance to oil- and water-based stains, as well as soiling from everyday use.
Q: How long does the protection from Carpet & Upholstery Fibre products last?
A: Under "normal" conditions and with reasonable care, Carpet & Upholstery Fibre Protector will provide long lasting benefits. 3M has shown that Carpet & Upholstery Fibre Protector is very durable to foot traffic. However, research performance will diminish somewhat over time with each steam cleaning. Carpet & Upholstery Fibre Protector should be reapplied by a professional carpet cleaner after the second or third steam cleaning. Reapplying after every cleaning can only enhance the protective properties of the treatment.
Q: Why doesn't water "bead up" on carpet treated with Carpet & Upholstery Fibre Protector?
A: Some carpet fibers may not exhibit the beading characteristic typically linked to Carpet & Upholstery Fibre Protector. This can be caused by spaces between loosely woven carpet pile. This does not affect the stain and soil resistance of the Carpet & Upholstery Fibre Protector application. The liquid can be easily blotted up even if it does not bead up.
Q: Does Carpet & Upholstery Fibre Protector "waterproof" carpet?
A: Carpet & Upholstery Fibre Protector is not intended to be used as a waterproofing agent for carpet. However, it will provide improved resistance to water-based substances.
Q: Does Carpet & Upholstery Fibre Protector contain formaldehyde?
A: No, there is no formaldehyde in any Carpet & Upholstery Fibre product.
Q: Is Carpet & Upholstery Fibre Protector safe for children and pets?
A: Yes, all Carpet & Upholstery Fibre Carpet Protector products go through extensive testing and have been safely used in homes for more than 20 years. We only use WATER BASED SAFE protective products. After all we have families and want to stay safe as well.
Q: Does Carpet & Upholstery Fibre Protector have an odour?
A: Carpet & Upholstery Fibre Protector is odourless. Once applied to carpet, it does not release chemicals into the air. However, other components in newly manufactured and installed carpet may cause an odour for a short time. Proper ventilation will minimise this.
Q: How should carpet treated with Carpet & Upholstery Fibre Protector be cleaned?
A: Regular vacuuming is essential. Carpet & Upholstery Fibre Protector helps keep dry soil and oily residues from sticking to the carpet fibers. This makes routine vacuuming more efficient and delays the need for a general steam cleaning. 3M recommends professional steam cleaning and Carpet & Upholstery Fibre reapplication after 2 to 3 steam cleanings.
For specific stain-related problems, the Scotchcare Service Center offers phone and email assistance to consumers owning carpet and furniture treated with Carpet & Upholstery Fibre Protector. The service center staff may be reached at 0800 581546 from 8 a.m. - 8 a.m, ( yes 24 hours) Monday to Friday.
Q: Are competitors' products the same as Carpet & Upholstery Fibre Protector from 3M?
A: When properly applied at the carpet mill, most fluorochemical protectors will provide reliable protection. But none will perform better than Carpet & Upholstery Fibre Protector. That's because different Carpet & Upholstery Fibre products are designed to work with specific types of fibers, ensuring optimum performance on any given carpet. In addition, 3M works closely with mills to ensure that carpets are treated in accordance with the high quality standards of Carpet & Upholstery Fibre Protector and 3M.
Silicone and waxed-based treatments often repel water-based spills almost as well as Carpet & Upholstery Fibre Protector, but have little resistance to oil-based stains. Worse yet, these same treatments actually attract and hold soil faster than carpet with no treatment at all.
Q: How do I know that I am buying a genuine Carpet & Upholstery Fibre protected product?
A: Always look for the Carpet & Upholstery Fibre Protector label. This is your assurance of the finest quality protective treatment.
Q: How do I book this or find out more?
A: Call us on 01707 661182 and you can ask questions or book the service.. |